Terms and Conditions
Privacy Policy
Ruby Lake Resort respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect personal information when you:
- Submit a contact form
- Send a reservation inquiry
- Communicate with us by email or phone
- Use the website chatbot or guest assistance tools
This information may include:
- Name
- Email address
- Phone number
- Reservation details
- Travel inquiries
- General communication information
How We Use Information
Information provided through the website may be used to:
- Respond to inquiries
- Assist with reservations
- Improve guest services
- Provide customer support
- Improve website functionality and guest experience
Website Analytics and Cookies
Our website may use cookies and analytics tools to help us understand website traffic and improve user experience.
AI Chatbot
Ruby Lake Resort may use an AI-powered chatbot to assist guests with general questions regarding accommodations, dining, weddings, activities, directions, and travel information.
The chatbot is intended for general assistance only. Guests should contact Ruby Lake Resort directly for confirmation of important reservation details, pricing, policies, and availability.
Third-Party Services
Some services on our website may connect to third-party booking, payment, or reservation platforms. These third-party services maintain their own privacy policies and security practices.
Protection of Information
Ruby Lake Resort takes reasonable measures to protect personal information submitted through the website.
Contact
If you have any questions regarding this Privacy Policy, please contact:
Ruby Lake Resort
https://rubylakeresort.com
info@rubylakeresort.com
+1 604-883-2269